Postage & Packaging Charges (UK)
- Spend £50.00 in a single transaction and receive free delivery. Delivery takes between 2-3 working days after dispatch (please allow 2 extra days for personalised items)
- Items under £50: £2.99 delivery fee. Delivery takes between 2-3 working days after dispatch (please allow 2 extra days for personalised items)
Please email hello@teddymaximus.com if you require next day delivery
For unsuitable items, you are responsible for returns postage charges.
Delivery Information (UK)
Teddy's team will dispatch orders using Royal Mail or a chosen courier service for dog beds and cushions (usually within 1-2 working days). Please note that Teddy's team don't dispatch on weekends, bank holidays or any other public holiday. Please allow up to a week for delivery after dispatch.
International Shipping
Europe:
- Large Items (Beds, Cushion, Carriers) £15.00
- Small Items (Leads, Collars, Coats, Bow Ties, Toy Bones) £10.00
- Please allow up to 2 weeks for delivery, in reality it's usually much quicker!
For unsuitable items, you are responsible for returns postage charges.
Outside of Europe:
We'd love to ship to you. Please email hello@teddymaximus.com for a bespoke quote so we can find the best value option for you.
For unsuitable items, you are responsible for returns postage charges.
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If any items are not in stock, Teddy's team will email you with an estimated delivery date when you place the order.
Some parcels will require a signature on arrival therefore when ordering you must state a delivery address where someone will be present. In the event that no one is available to sign for the goods and a signature is required, the carrier will leave notification of their delivery attempt with the necessary redelivery information.
Christmas:
To receive your purchase before Christmas please place your order before the following deadlines:
- UK: Order by 12pm 15th December.
- Europe: Order by 12pm 10th December
- Outside of Europe: Order by 12pm 10th December