We hope you are completely happy with your purchase, however, if you need to return an item, please do so within 14 days of delivery.
To be eligible for a return, all products must be returned in the condition they were received, with their original tags attached. We will not accept worn, damaged, altered or used goods. We are unable to accept returns on personalised items unless faulty.
To return your product, please mail your product to Teddy Maximus, Penridge, Ashford Hill Road, Berkshire, RG19 8AA
Your item is shipped from the UK and must be returned to the UK. You will be responsible for paying for your own shipping costs for returning your item unless it is faulty. Shipping costs are non-refundable.
If you are returning your item from outside the U.K, please mark your item as a ‘return’. We cannot cover import duties if incorrectly levied on your parcel.
Sample sale items (seconds & samples) are one off pieces and sold as seen via Instagram stories and non returnable.
Unfortunately we are unable to offer exchanges. Please return the item for a refund and place and new order.
As part of our ongoing sustainability journey, we produce in very small batches - so we advise reordering the size you need as soon as possible to avoid disappointment.